Help & FAQ
Answers to the questions we get most — and how to reach us if you need more
The minimum deposit is 10.00. Funds are added to your account balance immediately after payment and can be used across any service.
Most orders start within minutes of being placed and complete within 24-48 hours. Some services are naturally slower — check the individual service page for its estimated start and completion times.
A direct public URL is all we need — for example your Instagram profile link, a specific YouTube video URL, or a TikTok post link. We never ask for your username, password or two-factor codes.
Yes. A free account lets you place orders, track their progress, manage your deposit balance and open support tickets. Registration takes less than a minute.
Every order appears in your dashboard with live status tracking, moving through Pending, Processing, In Progress and Completed. You can open a support ticket at any time if something needs attention.
Every order carries a 100% lifetime refill guarantee. If an order cannot be started, is under-delivered, or the count drops later, open a ticket and we will refill it — we do not offer refunds. If we ever find a confirmed billing or reconciliation error, we will correct it as an account credit.
Checkout runs over an SSL-encrypted connection, and payments are processed by our payment provider. We do not store your full card details on our servers.
Every order is covered by our 100% lifetime refill guarantee — if the count drops, open a ticket and we will refill it. We do not issue refunds; our commitment is to refill or complete the order.
Still need a hand?
Our support team can help with orders, deposits, refills and account questions.
Contact Support